imgHW.Hero-image8-1
imgHW.Hero-image8-1

Our local home care experts are ready to help

To have your question answered or to get services started, call us today on 03 9374 2100.
Or, use the form below, and one of our friendly home care experts will give you a call.
HWL_drawing_home-chooseprovider-slim

Getting started – how it works!

1. Talk to a home care expert

Get in touch, and our home care specialists can get things moving.
 

2. Care consult at home

A friendly home care specialist visits to answer your questions about services, how funding works and how we can work with you to get the care & support you need.

3. Meet your care manager

Within a week, your care manager will visit to complete an in-depth care planning session to ensure you get the most out of your care funding an care achieve your goals.

4. Your care plan is finalised

Your care manager compiles a detailed profile all about your care needs, based on your health records, individual care planning sessions, your MAC assessment and more.

5. Services start without delay

Your care coordination team begins rostering all of the services  – no delays or waiting – so you can remain well and independent at home with the support you need.

imgHW.midroll3 copy

  • Backed by Kinyara Health for highest care standards & a local team focused on you.
  • Dedicated care coordinators for smooth & consistent scheduling of your support team & services.
  • Consistent local team of highly qualified support professionals, living & working in your neighborhood.
  • 24/7 support available for anyone needing overnight care & support services.

A care team matched to your needs

Together your care partner and care coordinator ensure you’re getting the right support at times to suit you – with carers & services in place to make days easier.

Care partner team

 
Care partner role:
  • Initial needs assessment
  • Care plan development
  • Budget planning & management
  • Advice, help & support
  • Care reviews & check ins
Care coordinator role:
  • Scheduling carers & service providers
  • Coordinating service changes

Care & services team

 

Support team roles:
  • Friendly support team offering help with daily activities
  • Nursing & medication support services
Service providers:
  • Gardening services
  • Home building &
    maintenance suppliers
  • Other service providers
  • Allied health professionals
imgHW.leftright-image6

Our approach

We begin with you & what matters most

You should get the most out of your home care funding each day. That’s why we take the time to know what matters most to you when planning your care and supports, and keep our processes flexible to ensure we fit with your life at home and in the community. 

imgHW.leftright-image7

Local specialists

Local specialists supporting you every step of the way

Our local team is here to guide you with expertise and close care and connection. At Homewell, you’re never alone—with your support team living locally as part of the community we serve everyday.

Get in touch with us about our services

Submit this form, and one of our home care experts will call to learn more about your situation, answer your questions, and make sure we’re a good fit for the support you’re looking for.

HWL_form-fill

Comments from your community

I receive excellent service from the my domestic help and young physio. Warren is an excellent Case Manager.

Patricia M

I have been dealing with Homewell for a few years now. I have nothing but good words to say about them. I wouldn't look anywhere else to be honest.
 

Lisa R

I was with another home care provider who didn’t do very much for me at all before I moved to Homewell, since moving to Homewell I cannot fault the service I receive. I don’t hesitate to recommend Homewell to anyone looking for a home care provider.
 

Carol F

After what was a nightmare at another age care provider ,I finally had the opportunity to move both mum and dad over too Homewell under the first class care of Warren.

His guidance and support has restored mum and dad’s smiles, happiness and faith in the process

Our family is so grateful for all his efforts

Nick D

Responsive and organised staff are an absolute pleasure including admin and support.

Caring and can do attitudes that ensure clients get the best of care and services with responsive timely support 


img_HW-howtocompare-mockup

How to Compare Home Care Providers

To help find the service that’s right for you, we’ve compiled some top tips how to compare providers.

img_HW.IntrotoHomecare-mockup

Introduction to Home Care

To assist you in getting the help you need, we’ve gathered some top tips on things to know about home care.

Free help and advice

Book a no-obligation consultation with a home care expert to discuss your individual situation, and get help that’s right for you.

Call us:
03 9374 2100

More tips on switching provider

Our latest switching guide explains the steps to switching and some questions to ask potential home care providers so you're receiving better support.