NDIS Services

Unlocking life at home & in the community

Our high intensity and complex care experts keep you at the centre, so you can get more out of each day!

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Comprehensive services

High Intensity Support & Complex Care

With each person we support at the centre, we make sure you get the most out of your funding and your team.

Our Registered Nurses work in partnership with participants, healthcare providers, our NDIS Relationship Partners and workforce team leaders, to ensure seamless quality care.

We also provide complex supports including

Complex Bowel care
Enteral Feeding and management
Dysphagia Management
Ventilator Management
Tracheostomy Management
Urinary catheter Management

Diabetes Management Support
Epilepsy Support
Complex Wound Care
Medication Management
Palliative Care
Chronic Disease Management

24/7 Quality Support

Making hospital transition simpler

Our experienced team help participants move from hospitals to medium or long-term housing and offer 24/7 support for those with complex health or mental health needs.

We know that when things get complicated, having experience and expertise is crucial. It's why we always work closely with participants and their support network.

We carefully assess each participant and create personalised support plans and training to fit each person's needs. Our adaptable and responsive approach guarantees prompt, professional support.

Transition back to community

We manage the process of transitioning you back into the community, in collaboration with your entire support network.

Allied Health coordination

We coordinate with our Allied Health partners to ensure your home or supported living environment is safe and ready for you.

Connect with accommodation

Our team connects you with suitable Medium Term Accommodation (MTA) options for a safe discharge and we support further planning to transition you to a long-term home.

Provide 24/7 Support

We provide highly trained support workers to deliver your 24/7 Supported Independent Living supports.

Personalise Roster of Care

We help develop a person-centred support plan and Roster of Care that suits your individual needs and goals.

Help reduce hospital re-admission

We ensure there is complete oversight of your clinical care needs to reduce risk of hospital re-admission.

Supported independent Living (SIL)

Supported Independent Living (SIL) is a NDIS support so you can live in accommodation with other people, or on your own, and receive support and services to live life on your terms.

Our team provide the in-home supports needed for you with our ‘Supported Independent Living’ (SIL) service. The kind of SIL support you receive will be different depending on your individual needs, but can include:

Daily Living

Personal care including showering, dressing, getting ready for the day
Support with everyday household tasks such as grocery shopping, meal preparation and household chores
Assisting to look after your health and fitness

Independence

Help with transport to activities or learning to use public transport 
Support to connect with friends, access the community, clubs & activities or starting a new hobby  
Moving in and learning to live in your own home

Health & wellbeing

Help take your medications  
Access to therapy & clinical services, like speech pathology or physiotherapy 
Post-hospital care & recovery support  
Complex medical conditions following review of your clinical needs

Download today

Learn more about applying for SIL

Free Factsheet about SIL includes: How to apply, approval process and services included.

Get factsheet

NDIS Relationship Partners role

Risk assessment and building training plan for your team.
Support plan development
Collaboration on complex health needs
Transition from hospital to home
Partnering with your healthcare providers

Workforce team role

Scheduling support workers
Coordinating services changes
Experienced & friendly NDIS approved support staff skilled to meet all levels of need.

Connected

Always speak to someone you know –
call your team direct.

Whole-hearted

Close attention to what matters, from people that know who you are.

Close by

We've been part of the community
for more than 30 years.

Consistent

Our in-house support & care teams ensures greater certainty & trust.

Prefer to talk to one of our friendly NDIS experts?

Simply pick up the phone, and let's us know how we can help or send us an email and we'll get back to you shortly!

Call now on (03) 9374 2100

Use our contact form Email our team directly

Meet our NDIS support service team

Our local NDIS team loves what they do

It doesn’t feel like work – I love working with a variety of people seeing them reach their goals

young social worker next to elderly women, outside in the garden

Belinda
NDIS Support worker

I feel supported to offer the very best of care to my clients, enhancing their quality of life and maintaining their independence.

Caroline
NDIS Support worker

I love working with clients in a positive, fun way while taking into account their interests and promoting independence.

Kerry
NDIS Support Worker

It's great to be able to share a laugh and a smile.

Carol
NDIS Support Worker